DDS

The Amadeus 8 (software to run the DDS controllers) can be obtained from the link below

Amadeus 8 Software (in downloads section)

To Install Amadeus 8 (a.k.a AM8) as ‘ENTRY’ (no cost for license but limited in functionality – see comparison pdf attached) you must specify;

PARAM CODE: C23ASda1. Software will ask you for a PARAM CODE when you launch the setup.

If the software has been installed on the machine previously (as pro/demo) you may not be prompted for the PARAM CODE. In that case you will need to firstly stop all AM8 services, then uninstall program and lastly remove the ACS folder from C:ProgramData. Also please remove the Amadeus8 folder from C:Program Files (x86) if the uninstaller hasn’t done it automatically.

DDS Tools/Diagnostic Software (in downloads section)

When connecting DDS controllers through their ethernet connection, the IP address (highly recommend it to be static for which you need network segment, subnet mask and gateway) must be programmed either through the Lantronix Device Installer or Tibbo Device Explorer depending on which brand of ethernet module the controller has (usually says on the ethernet housing).

LANTRONIX DEVICE INSTALLER (in downloads section)

TIBBO DEVICE EXPLORER (in downloads section)

In this example I will use the Lantronix Device Installer. After downloading and installation is complete, Power the DDS controller and connect via ethernet to the local network. Launch the lantronix device installer and click 'Search'. From the results match the MAC address to that of your controller to ensure you are assigning the ip address to the correct device (DDS controller) then click 'Assign IP' and assign the ip, subnet mask and gateway to the device. Once this is done you need to set the port on which the software will communicate with the controller. This is usually 10001. The port can be set from within the lantronix device installer or by web browsing (no username/pwd) to the ip you just assigned to the controller. Once there, to change the port number go to the Connection menu and locate end point port and change to 10001, scroll down the page and click on ok then click apply settings (left menu).

 

A few more steps need to be performed on the controller before we can add it to the software

 

D/SW configuration (8 D/SW):

1-5 = Controller Addressing (1st controller = all off/0/down position)

6 = Allow 26-Bit Weigand (on/1/up position)

7-8 = Reader Technology (both off/0/down position)

You also must connect a 120 OHM resistor across the H&L (RS-485) ports of the End of Line controller even if only one controller. After changing dipswitches and installing resistor please power cycle controller. 

To add the controller in the AM8 software, launch the software (un/pwd is admin/admin)

-By default you should be in the 'SETUP' menu. Click on the first sub menu 'INFRASTUCTURE'

-Click on 'Site' and give your site a name (name of project) and a description if you prefer and then hit save (top right)

-With the 'Site' still selected, click 'New Network' and pay special attention to Adapter (choose based on ethernet adapter on controller), IP address and port which were defined previously, finally hit save.

- With the 'Network' now defined and still selected click 'New Controller'. Ensure correct address (0 for first controller in network) and type (FLASH), change active to yes and finally click save.

Provided there is no hardware problem and the above steps were followed correctly the software will now try and establish comms with the controller.

SMSS DB LOGIN CREDENTIALS

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1q2w3e4r5tACS[] 

GATEKEEPER

 1. Power up and connect the NET-QX/NET-DX board via the RS-485 to TCP/IP converter into your network   

2. Install (must run as ‘Administrator’) the software in the order below;
a) GateKeeperFulll - During Install, please choose ‘Full Install’ when prompted and also ‘Create Database’ when prompted to create the SQL database. After installation is complete select ‘do not run’ and exit then proceed to the next step.
b) GateKeeperUpdate_v1.2.082 - During Install, please choose ‘install update only’ and wait for the installation to complete. Do not run software at this point.
c) USR VCOM-RS485-TCPIP –Before install right click installation file and select ‘Run as administrator’. After installation is complete, right click the ‘USR-VCOM’ icon and select ‘Properties’ and navigate to the ‘Compatibility’ tab. Then select ‘Run this program as an administrator’, click ‘apply’ then click ‘Change settings for all users’ and select ‘Run this program as an administrator’ again then ‘apply’ and ‘ok’. Now navigate to the ‘Security’ tab and select the logged in user and ensure that this user has ‘Full Control’ permissions.   

3. Run USR-VCOM then click the downward point arrow next to the ‘Search’ and select ‘USR-TCP232-T24. The RS-485 to TCP converter should be visible at this point.   

USR-VCOM settings are as below (below example shows the RS-485 to TCP/IP adapter being added to 192.168.1.X network with an IP of 192.168.1.95/24). It is important to assign a static IP address to the adapter.
Once the RS-485 to TCP/IP adapter is visible, double click and set the following parameters:
DEVICE IP– 192.168.1.95 (Static IP address for the RS-485 to TCP/IP adapter
NET PROTOCOL – TCP Server
SUBNET MASK – 255.255.255.0
GATEWAY: 192.168.1.0
BAUDRATE: 38400
DEVICE PORT – 1001
REMOTE IP – 192.168.1.1
SPECIAL FUNCTION – Check RESET, LINK & RS-485
 

Press Ok to save then Click ‘Set Com Device’. Here use the following settings:
VIRTUAL COM – COM25 (The COM port chosen must not be in use by any other application)
NET PROTOCOL – TCP Client
REMOTE IP/addr – 192.168.1.95
REMOTE PORT – 1001
REMARKS – NAME THIS RS-485 NETWORK/LOOP
 

Browse to the RS-485 to TCP/IP adapters ip address via chrome browser, login using admin/admin. Under the ‘Expand Function’ menu make sure Short Connection is enabled/ticked. Save and reboot the module.   

4. The remaining settings relating to adding the RS-485 network must be specified in the GateKeeper software. Before running the program for the first time, right click the ‘GateKeeper’ icon and select ‘Properties’ and navigate to the ‘Compatibility’ tab. Then select ‘Run this program as an administrator’, click ‘apply’ then click ‘Change settings
for all users’ and select ‘Run this program as an administrator’ again then ‘apply’ and ‘ok’. Now navigate to the ‘Security’ tab and select the logged in user and ensure that this user has ‘Full Control’ permissions. Now you can run the program.   

GK Default Credentials: Username: GKAdmin
Password: adminpass

· Navigate to Setup > Networks 

· Click the Add (plus button) then enter the Network Name. 

· Network Type = COM  

· Port = The COM port (configured in USR-VCOM). This number will be highlighted in bold with an identifying dot. 

· Navigate to Setup > Doors then click ‘+’  

· If this is the first board (D/SW 1 set to on, rest off) then add doors 1 – 4 (NETQX).  

· Door Name = Door 1, Door 2, Door 3, Door 4 Network ID = The network defined above
Address = 1, 2, 3, 4 

· One door added at a time unless you choose the ‘Create multiple doors’ option 

· If a second board is to be added in the same loop set the D/SW to 1, 3 to on, rest
off) then add doors 5-8 

· Door Name = Door 5, Door 6, Door 7, Door 8
Address = 5, 6, 7, 8 

· Repeat above steps (while changing D/SW) for adding doors of all remaining controllers 

The key to programming the GateKeeper for access control is based on schedules (when) and doors (where). Once the ‘when’ and ‘where’ are defined in the form of ‘Access Groups’, these groups then get assigned to users who hold the appropriate
access based on the permissions defined for that access group. 

Once the NETWORK has been defined under Setup > Networks menu we can proceed to define a 'Where' (readers) and a 'When' (schedule) in the form of an Access Group. The Access Group is what's assigned to the user. The software can assign two Access Groups to one user. The example below looks at designing an access schedule for the "staff" group in a business. 

STEP 1.

The first step is to define the 'When'. We do this by navigating to Setup > Day Zones. In the tab that opens click the ‘+’ icon then enter a name and a period during which you wish to give access. (eg. Staff (8am-6pm)) then click the 'Save' button. 

STEP 2.

Next, form a Week Zone which incorporates the Day Zone period you created in the first step. Go to Setup > Week Zone. In the tab that opens click the ‘+’ icon then enter a name for your Week Zone (eg. Staff (8am to 6pm [M-F])). Next select the Daily Program you created in the first step for each day of the week (including weekends/holidays if applicable). Do this by clicking the arrow next to the Day and selecting the corresponding Day Zone (Staff (8am to 6pm)). Be sure to save the settings by clicking the 'Save' button. 

STEP 3.

Finally navigate to the 'Access Levels' menu by going to Setup > Access Levels. Click the ‘+’ then give an Access Level Name (eg. Staff), choose the corresponding Week Zone (eg. Staff (8am to 6pm [M-F])) and finally tick to choose the Doors that this Access Group has access to and move them to the Selected Doors box. Click 'Save' when finished. You can now proceed to assign this Access Level to any user.  

TVT

To add cameras that are connected on a poe-switch which is also connected to the NVR you must first ensure that the cameras have been assigned an ip address that is on the same subnet as the network that the switch is connected to. For instructions on how to do this please see here. Please make sure that the NVR is also on the same network

The next step is using the NVR. Goto: Settings > Add Camera > select the cameras that are added via the switch (they should all be showing up in the add camera screen). If you receive a invalid username or password) 

There are two Menu options to get the backup of footage from the NVR interface- Playback and Search and Backup.

 

  1. Backup of Footage from Playback menu

 

  1. Insert a FAT32 formatted USB on to the front/back USB port on the NVR.
  2. Go to Start> Playback to get the playback menu on the right.
  3. Choose the camera and drag the cursor along the length of time backup is needed. Right click the mouse to pop up the backup window.
  4. Click ‘Backup’, ensure your USB is under the ‘Device Name’. Choose the format as AVI, create a ‘New Folder’ if required and click ‘Backup’.

 

  1. Backup of Footage from Search and Backup menu

 

  1. Insert a FAT32 formatted USB on to the front/back USB port on the NVR.
  2. Go to Start>Search and Backup to get the main search menu.
  3. Go to the ‘Time’ tab on the top and select a date from the calendar.
  4. Click ‘+’ under ‘Picture’ and select a camera from the list.
  5. The timeline on the top of the screen gets populated for the cameras selected. Drag cursor along the timeline to select the duration of backup. Click ‘Backup’ on the bottom of the screen.
  6. Alternatively, you can manually select the backup time by going to ‘Set Backup time’ on the bottom left of the screen. Select the backup date and time and click ‘Backup’. 

Setting up face detection and face match can be broken down into three steps- Setting up Face Detection, creating face groups and adding faces and setting up face match. The latest official firmware version of NVR ver. 1.4.2 has simplified the face detection and face match in a single menu-the ‘Alarm’ menu.

Face detection can be setup on a single interface for all cameras. Face match can be configured as four tasks. Each task can be custom defined to include certain face groups and action lists for when a face match occurs. For example, you can have Task 1 setup for an ‘Allow List’. This would include choosing which face groups are part of ‘Allow List’ and how the NVR would respond when a person walking in front of the camera belongs to the groups in the ‘Allow List’. Task 2 can then be similarly setup for a ‘Block List’.

The steps below detail basic setup of face detection and recognition.

  1. STEP 1: Setting the Face Detection settings for cameras

 

    1. For the face cameras, make sure Face Detection is ‘Enabled’ on the top right menu, Save Source Information and Save Face Information is tuned ON. Duration is the time interval between detections.
    2. In the ‘Area’ section, make sure the area or face capture is within the green box. Only area within the green box is picked up for faces. You can set the detectable face size by defining the maximum and minimum value. The default size range of a single face image occupies from 3% to 50% of the entire image.
    3. Chose White light mode settings as required.
    4. Next tab on right

 

  1. STEP 2: Setting up Face Database by adding faces from the Snapshot gallery
    1. Go to Settings>Alarm>Smart Event>Face match>Face Database management
    2. Go to face database management>Add group>Add Face.
    3. Chose the camera and time interval to search>Search and add face and enter details of the person.

 

  1. STEP 3: Setting the Face Match settings
    1. Go to Settings>Alarm>Smart Event>Face match
    2. Chose Configure on Task 1-rename task, specify if task is ‘allow list’ or ‘block list’ and select schedule.
    3. Click ‘Enable’ and chose face group to be included and click ‘Apply’. This sets the properties of Task 1 to look for the faces setup on the database in that group and to assign action points for the task.
    4. Click the alarm linkage-tab next to configuration 

‘Real time display’ has to be enabled if the match records are to be displayed on the right hand side of the live display.

    1. Repeat steps 3.a-3.c above for the other Task 2 and Task 3 as required.

Special note on Task 4-Stranger- This is the default stranger task. Any face groups that are added into the database and included in either of the Task 1, Task 2 or Task 3 are automatically added into the Stranger Task. Then, any face detected that is not part of these groups is flagged as a stranger and an appropriate action can be then set. Instead, you could choose which groups should be considered in this Stranger task. 

Setting up face detection and face match can be broken down into three steps- Setting up Face Detection, creating face groups and adding faces and setting up face match. The latest official firmware version of NVR ver. 1.4.2 has simplified the face detection and face match in a single menu-the ‘Alarm’ menu.

Face detection can be setup on a single interface for all cameras. Face match can be configured as four tasks. Each task can be custom defined to include certain face groups and action lists for when a face match occurs. For example, you can have Task 1 setup for an ‘Allow List’. This would include choosing which face groups are part of ‘Allow List’ and how the NVR would respond when a person walking in front of the camera belongs to the groups in the ‘Allow List’. Task 2 can then be similarly setup for a ‘Block List’.

The steps below detail basic setup of face detection and recognition.

  1. STEP 1: Setting the Face Detection settings for cameras

 

    1. For the face cameras, make sure Face Detection is ‘Enabled’ on the top right menu, Save Source Information and Save Face Information is tuned ON. Duration is the time interval between detections.
    2. In the ‘Area’ section, make sure the area or face capture is within the green box. Only area within the green box is picked up for faces. You can set the detectable face size by defining the maximum and minimum value. The default size range of a single face image occupies from 3% to 50% of the entire image.
    3. Chose White light mode settings as required.
    4. Next tab on right

 

  1. STEP 2: Setting up Face Database by adding faces from the Snapshot gallery
    1. Go to Settings>Alarm>Smart Event>Face match>Face Database management
    2. Go to face database management>Add group>Add Face.
    3. Chose the camera and time interval to search>Search and add face and enter details of the person.

 

  1. STEP 3: Setting the Face Match settings
    1. Go to Settings>Alarm>Smart Event>Face match
    2. Chose Configure on Task 1-rename task, specify if task is ‘allow list’ or ‘block list’ and select schedule.
    3. Click ‘Enable’ and chose face group to be included and click ‘Apply’. This sets the properties of Task 1 to look for the faces setup on the database in that group and to assign action points for the task.
    4. Click the alarm linkage-tab next to configuration 

‘Real time display’ has to be enabled if the match records are to be displayed on the right hand side of the live display.

    1. Repeat steps 3.a-3.c above for the other Task 2 and Task 3 as required.

Special note on Task 4-Stranger- This is the default stranger task. Any face groups that are added into the database and included in either of the Task 1, Task 2 or Task 3 are automatically added into the Stranger Task. Then, any face detected that is not part of these groups is flagged as a stranger and an appropriate action can be then set. Instead, you could choose which groups should be considered in this Stranger task. 

FIRMWARE UPGRADE GUIDE FOR TVT NVR

 

S. No.

Procedure

Photos for reference

 

1

Download the zipped folder from link provided and extract all files.

 

 

 

 

 

2

 

Copy all files to root folder of USB stick. (USB stick should be formatted to FAT32 file system). Please note the USB stick must not

contain any other files apart from the upgrade files.

 

 

 

 

3

  • Shutdown the TVT DVR/NVR through the start menu by Start>Shutdown.
  • Plug the USB disk to front USB port of the TVT DVR/NVR.
  • Power on the TVT DVR/NVR, wait around 2 mins to see if device starts upgrading flash. Upgrade takes around 5-10 minutes to

complete.

 

 

 

 

4

 

Confirm that it has upgraded successfully by going to Settings>System>Information>Basic

 

  

When TVT cameras are plugged into the NVR they use their internal address (provided by the NVR) to connect and this is in the range 10.151.151.X (X = Cam1, Cam2, Cam3 and so on)

However, when the cameras are connected on a network via a poe-switch they will take on the address 192.168.226.1

TVT’s IPTool can be used to scan and configure cameras on a local network. Some configurations you can make from the IPTool include;

-Modifying network parameters (ip address/subnet mask/gateway). Must know camera password to do this. Default camera password is 123456

-Factory reset device (by entering MAC which you can get from the IP tool itself and rebooting the device) 

  1. Check your external ip address using www.whatismyip.com
  2. Assign a internal static ip address to the recorder, either through address reservation (static dhcp) via the router or by manually assigning an IP address to the NVR via it’s GUI (if assigning this way, please choose an address in the same subnet as the router network)
  3. On the router look for “virtual server” or “port forwarding” settings and proceed to add a new service
  4. Assign a name to the service then choose both or tcp for the protocol, specify the recorders ‘internal ip’ address which you set in step i) and finally set the external and internal ports (in this case the port will be 80)
  5. Save and reboot the router.